Get in touch
At Trésor Vintage we take pride in providing the best customer service experience. Try our online shopping experience or use the following contact methods.
If you’d like to get in touch instantly, please click the "Chat" icon on the bottom right corner of the screen.
Alternatively, please WhatsApp our customer service team at +44 7564 032150, email firstname.lastname@example.org, or use the contact form below.
We aim to get back to you as soon as possible.
8 Duke Street, London W1U 3EW
Trésor Vintage has a rigorous double authenticate process, from the source end to our end. First authentication with our reputable authorized authenticators globally, then second authentication using an Artificial Intelligence (AI) technology referencing millions of microscopic surface images and algorithms to proof the authenticity. Our pre-loved bags all come with their own certification and our clients will receive all the information about the piece once they received it. A full refund would be offered if you found any of our items a counterfeit.
Trésor Vintage ships both domestically and internationally:
Our team ships all orders to a United Kingdom address via DHL EXPRESS and with expected 3 days of delivery.
Our team ships all order to an address outside the United Kingdom via DHL EXPRESS and with expected 5 to 7 days of delivery.
For both domestic and international shipping, we required a direct signature from the consignee or a representative at the delivery address to ensure your shipment is not re-directed, or delivered at an alternative address.
For more information on our domestic and international shipping options, please visit our website or contact our team via email: email@example.com or WhatsApp +44 7564 032150.
Trésor Vintage monitors each of our pieces carefully to ensure that our clients receive the highest quality pre-loved luxury pieces. Our team only source bags in good or high standard condition. If any of the sourced piece is not up to our standard but worth collecting, we ensure that the detailed condition is being present to our clients before any transaction is being made.